Shipping & Returns
Shipping & Returns
We offer annual subscribers of Verily Magazine free shipping within the Continental United States. Single issues will include an added shipping and handling cost within the continental United States.
International shipping is charged at a flat rate, and unfortunately for the moment we are unable to offer annual subscriptions to Verily Magazine for international addresses, as the shipping rates are prohibitively high. However, if you live outside of the USA, you can purchase individual issues, and we're working on finding affordable international distribution solutions which we hope to be able to offer soon, so watch this space.
Prices are listed in USD and are subject to change due to international currency exchange rates, and customers are responsible for any customs fees for their country.
Products will be shipped within 3 days of ordering, except in cases of pre-ordered issues of the magazine that have not been printed yet, in which case they will be shipped directly after they have been printed.
Lost Packages & Delays
If you haven't received your package as expected, please first check that you entered the correct address at checkout, and then check the status of the package with the delivery company if you were provided with that information (when tracking is available, you will have been notified by email if there was tracking information included in shipment), before checking with your local post office or the delivery company's helpline if you're still struggling to locate your package.
Verily is not responsible or obligated to replace or refund packages delivered to the address provided at checkout, and we're also not responsible for any delays in shipping due to slow service from delivery companies or the postal service.
We care deeply that you have a good experience ordering from us, and so if you want to make sure that your package was shipped or have any other queries about your order, please don't hesitate to reach out for help from our team at: firstname.lastname@example.org.
Returns & Refunds
As a non-profit, we rely heavily on your purchases and subscriptions to operate on a daily basis. We are happy to replace missing orders at no extra charge, but we are not able to offer refunds for subscription cancellations at this time. If you would like to no longer receive the magazine, please email us with the name of a friend or family member who might enjoy it instead!
Verily Yours Membership
The Verily Yours Membership is a yearly membership which you pay monthly. When you sign up, you are accepting these terms that state you are not eligible to cancel your membership until your year membership is expired from date of purchase, and you have committed to paying for the full year when you make the first monthly payment. If you change your card details or have trouble making your monthly payments, please don't hesitate to get in touch with our team at: email@example.com
If you have any technical issues accessing any digital products, please reach out for help at: firstname.lastname@example.org
None of our digital products (including membership benefits and online events) are eligible for refunds.