Shipping policy
Shipping Policy
Processing time
Orders are packed and shipped within 1–3 business days. Orders placed on weekends or holidays are processed the next business day. You’ll receive a confirmation email with tracking, where tracking is available, as soon as your order leaves us.
United States
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard shipping & handling, single issue (continental U.S.) | $6.90 | 5–10 business days |
| Annual subscription orders | Free | 5–10 business days |
To keep costs down we ship through a variety of carriers, including media mail. Delivery estimates are not guarantees; carrier delays outside our control do happen, particularly around the holidays.
International
| Service | Cost | Estimated delivery |
|---|---|---|
| International shipping (flat rate) | $25.99 | 10–21 business days |
| USPS / DHL Express | Calculated at checkout | Varies by service |
United Kingdom subscribers: UK subscription copies ship free from within the United Kingdom.
Customs, duties, and taxes
International orders may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are the recipient’s responsibility and are not included in the price you pay us. We cannot predict or refund them. If a package is refused and returned to us for unpaid customs charges, we will refund the product price less shipping costs.
Digital products
Digital issues, guides, and downloadable books carry no shipping charge. A download link is emailed immediately after purchase. If it doesn’t arrive within a few minutes, check your spam folder, then write to us.
Address accuracy
Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped. If an order is returned to us as undeliverable because of an incorrect or incomplete address, we’ll happily reship it once you cover the reshipment cost, or refund the product price less shipping.
Lost or missing packages
If tracking shows delivered but your package hasn’t arrived, check with your household and neighbors and give it two business days — carriers frequently mark parcels early. If it still hasn’t turned up, email ohhello@verilymag.com with your order number and we’ll sort it out.
Pre-orders
Pre-ordered issues ship as soon as they arrive from the printer. If your order contains both a pre-order and in-stock items, the whole order ships together unless you ask us otherwise.
Questions
Email ohhello@verilymag.com.